Privacy Policy

Effective date: October 21, 2026

This Privacy Policy explains how Al Yunis LLC, doing business as Leadelta ("Leadelta," "we," "us"), handles personal information on leadelta.com, in our sales outreach, and in the Leadelta service.

Who this policy covers

Visitors to leadelta.com.
Prospects: people at law firms whom we contact about Leadelta, or who contact us.
Customer users: lawyers and staff at law firms that use Leadelta.
Leads: people who call, text, email or submit a form to a law firm that uses Leadelta. We handle Lead information on that firm's behalf and under its instructions. The firm's own privacy policy governs how the firm uses it; section 9 explains how to make requests about it.

1. Information we collect

Information you give us. Your name, firm, job title, email, phone number, and anything you write when you request a demo, ask for a callback, book a meeting or email us.

Information from other sources. Business contact details of lawyers and law-firm staff (name, title, firm, work email, work phone and professional profile links) from business-contact data providers and public sources such as firm websites and bar directories. We use these to contact firms about Leadelta.

Customer account information. Users' names, work emails, roles, profile photos, and phone numbers they verify for call transfers. Users sign in through Google or Microsoft; we never receive or store passwords. Stripe processes payments; we see the card brand, last four digits and expiry date, never the full card number.

Usage and device information. Pages visited, features used, IP address, browser type and timestamps, kept in server logs for security and troubleshooting. Our website analytics run only on our marketing pages, use no cookies, and report visits in aggregate.

Lead information we handle for law firms. Depending on how a firm uses Leadelta: name and contact details; call recordings and transcripts; text messages and emails, with attached photos and documents (for example accident-scene photos, police reports, insurance cards and identification); intake form answers; notes; and summaries, scores and suggestions generated by AI. We ask firms not to collect Social Security numbers, full payment card or bank account numbers, medical records, health information from HIPAA-covered entities, or biometric identifiers such as voiceprints through Leadelta.

2. How we use information

To provide, secure and support the Leadelta service for our customers.
To answer requests, run demos and follow up on sales conversations.
To send business marketing emails to law firms. You can opt out at any time.
To bill customers and prevent fraud and abuse.
To understand how the service is used and improve it, using aggregated or de-identified information.
To comply with the law and enforce our agreements.

We use Lead information only to provide the service to the firm the Lead contacted, as that firm directs and as the law requires. We never use it to market Leadelta or anything else to Leads.

3. How we use AI

Leadelta uses AI providers to answer and transcribe calls and to summarize, score and draft replies to messages. Calls are recorded and transcribed, and the AI assistant is designed to say it is an AI at the start of every conversation. We do not use Lead or customer content to train AI models. OpenAI, our text AI provider, does not use the data we send it to train or improve its models: its terms forbid that unless we agree, and we don't. It keeps that data for up to 30 days for abuse monitoring.

Service providers that host, store, transmit or process data for us: cloud hosting, databases, file storage, telephone and text messaging, email delivery, AI processing, sign-in, payments, and the sales email, contact-data and scheduling tools we use for our own outreach. They may use the data only to provide their services to us. The providers that process data in the Leadelta service are listed in our Data Processing Addendum, available to customers and on request.
The law firm. Lead information belongs to the firm the Lead contacted and is available to that firm's authorized users.
Integrations a firm turns on, such as Clio or a webhook the firm sets up. Data goes there only after the firm connects it.
Legal and safety reasons: to comply with the law, a subpoena or a court order, or to protect rights, safety and security.
Business transfers: in a merger, acquisition or sale of assets, subject to this policy.

We do not sell personal information and do not share it for targeted advertising. We run no advertising cookies or third-party trackers on our website or in the service.

Text messaging. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with or sold to any third parties, affiliates or lead generators.

5. Cookies, tracking and Do Not Track

We use only the cookies needed to sign in and to keep the site and sessions secure. Card details are entered on Stripe's own pages, which follow Stripe's privacy policy. We do not track visitors across other websites, and we do not allow third parties to collect personal information about your activity across websites through our site. Because we don't track across sites, we treat every browser the same whether or not it sends a Do Not Track or Global Privacy Control signal.

6. How long we keep information

Prospect information: until you ask us to stop contacting you, or 24 months without contact. We keep your email on a do-not-contact list so we can honor an opt-out.
Customer account and billing records: for the life of the account and as long as tax, accounting and legal obligations require.
Lead information: for the life of the firm's account. Records a firm deletes, and the firm's records after its account closes, move to restricted archives, kept as our agreement with the firm describes, unless the law requires deletion.
Security logs: 12 months.

7. Security

We protect information with encryption in transit and at rest, sign-in through Google or Microsoft, role-based permissions, separation of each firm's data, and a history that records every change, including every time our support staff act in a firm's account. No system is perfectly secure. If a breach affects your information, we will notify you or the firm as the law requires.

8. Your choices and rights

Marketing email: use the unsubscribe link, or reply "unsubscribe".
Access, correction and deletion: email legal@leadelta.com. We verify each request and respond within 45 days. We honor these requests wherever you live, except where the law requires us to keep information or we need it for security, legal claims or record-keeping, and except Lead information, where the request belongs with the firm (section 9).
California residents: we do not sell or share personal information, and we do not disclose it to third parties for their own direct marketing (California Civil Code §1798.83).
We will not treat you differently for using these rights.

9. If you contacted a law firm that uses Leadelta

The firm controls your information. Ask the firm directly to see, correct or delete it, or to stop contacting you. You can also reply STOP to any text, tell the assistant on a call to stop calling, or use the unsubscribe link in an email; Leadelta applies these for the firm automatically. If you contact us instead, we will pass your request to the firm.

10. Children

Leadelta is a business service, and our website is not directed to children. We do not knowingly collect children's personal information through our website. Information about a minor can reach a firm when a parent, guardian or other adult contacts the firm about the minor's case; the firm controls that information.

11. Where information is stored

In the United States.

12. Changes to this policy

We post changes here with a new effective date. If a change is material, we email customers before it takes effect.

13. Contact us

Al Yunis LLC (dba Leadelta), 113 E Alton Ave, Santa Ana, CA 92707, legal@leadelta.com.